Legal Notice

Returns

We wish to ensure all our customers are happy with their purchases.

In case of you wish to return. 

1. Our return policy for all items within 14 days.

We ask that returns are notified within 7 days after received the item(s). Return packing and postage is the responsibility of the buyer in terms of cost and safeguarding the item through transit. The return must be process by trackable courier/post. 

2. In the unlikely event any damage has occurred in transit please advise as soon as possible and within 2 days of received  with photograph support.  If you cannot inspect the item within those 2 days, please let us know.

3. If there are any other issues with your purchase, please get in touch with us and we will do things right for you.

4. Cancellations can only be accepted before an item is dispatch. Once dispatched, the returns process will need to be 

followed, and it will be cost by the buyer. 

5. Any goods returned should be repackaged in original packaging and in saleable condition.

6. You MUST provide the tracking number of the return parcel to us within 2 days of dispatch by email.

Refunds 

The refund will be processed once your goods are received into our shop. Please note that it may take 2-3 working days for the refund to show in your account.

Refunds will be credited to your original method of payment.

If you paid by card and your card expires before we process your refund, please contact us with your order number, postcode and new card details.

If you have any questions, please contact us.

Right to Cancel (EU Customers)

In addition to our returns policy, if you are a customer in the European Union you have the right to cancel your contract with us within 14 calendar days from the day after the date you received your order.

To exercise your right to cancel follow the steps below:

Write to us by email to state which items need returning. Please state that you wish to cancel your contract and include your full name, address.

Return the items to us by post at your own cost and no later than 14 calendar days after the day that you sent us the written notice of your cancellation.

We will refund to you the price paid for the items and (unless you did not pay for delivery) the delivery charges. You will be refunded to your original method of payment within 14 calendar days of our receipt of the cancelled items or, if earlier, within 14 days from the day we receive proof of return from you.